Frequently Asked Questions
Getting Started
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Welcome! You’re in the right place. We recommend starting with our Beginner or Foundations classes. Our instructors are experts at providing modifications for every body type and ability level, so you’ll feel supported from your very first session.
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Wear comfortable athletic clothing that allows you to move freely (leggings or joggers work best!). For the best experience, we recommend you wear grip socks to every session. Other than that, we provide all the equipment and props you’ll need!
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Find us at 3337 Sutherland Ave. across from West High School. Off-street parking is free and plentiful.
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Yes! We offer 5% off both Month-to-Month and Annual memberships for students and educators. Just email us at info@theguildstudio.com from your .edu email address to verify your enrollment/employment. If you use a different email address to manage your account, include that email address in your email so we can be sure to apply the discount to the appropriate account.
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Membership & Booking
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All Month-to-Month and Annual members can book their spots up to 2 months in advance. We recommend booking early to secure your favorite time slots! All other students can book 30 days in advance.
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We have a 12-hour cancellation policy. As long as you cancel at least 12 hours before your class starts, the credit will be returned to your account. Late cancellations or "no-shows" will result in the loss of that class credit or a $10 fee for Unlimited members.
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Moving more this month? That’s great! Members can purchase additional "add-on" classes at a discounted rate through our app.
Commitment & Changes
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We keep it simple. If you need to cancel your Month-to-Month membership, just send us an email at info@theguildstudio.com 30 days before your next billing date. No hidden fees or "gotcha" moments.
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Absolutely! If you find yourself falling in love with the practice and want to lock in those Annual Membership savings, just let us know and we’ll transition your account for the following month.
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Nope! No surprises here. We’ll always check-in to see how your journey is going and make sure your membership is still a good fit with your life. If you know you want to renew, just send us a quick email and we’ll take care of it.